FaqS

FAQ section for older adults and care professionals.

How does SOFI benefit older adults?

SOFI supports older adults by offering personalized health programs, emergency assistance features through a smartwatch, and a platform to connect and engage with a community of peers.

How Can I Get a Demo of SOFI?

To experience SOFI firsthand, simply visit our website and fill out the demo request form. Our team will get in touch with you promptly to schedule a comprehensive demonstration tailored to your needs.

How does SOFI help care professionals?

SOFI aids care professionals in making informed decisions through data-driven insights, allows for efficient patient follow-up, and facilitates multidisciplinary collaboration to ensure optimal patient care.

Is my data secure with SOFI?

Yes, SOFI prioritizes user privacy and data security. All personal information is securely stored and protected, adhering to the highest standards of data protection.

Who created SOFI?

SOFI is a collaborative creation by Evidenze and Atenzia, two Spanish companies dedicated to enhancing the well-being of older adults through innovative digital solutions.

How do I start using SOFI?

Getting started is easy! After a health care professional give you access, you can download the SOFI app on your smartphone, follow the registration process, and you’ll be ready to explore and utilize all the features tailored for you

Is the smartwatch difficult to set up?

Not at all! The smartwatch is designed to be user-friendly. Just follow the simple setup guide provided, and you'll have it up and running in no time.

Can I connect with other users on SOFI?

Yes, the Community Engagement feature allows you to interact with other users, share experiences, and even participate in local activities and discussions.

What if I need help or have questions?

Our support team is here to help! You can reach out through the app or visit our help center for assistance and resources.

How does SOFI protect my privacy?

Your privacy is our top priority. SOFI employs advanced security measures to ensure that your personal information is protected and only shared with your explicit consent.

How does SOFI contribute to preventive care for older adults?

By providing early detection of frailty risks and comprehensive data for informed decision-making, SOFI plays a crucial role in preventive care, helping to enhance the quality of life for older adults.

Is there training available for professionals using SOFI?

Absolutely, we offer a range of resources and training modules to help professionals get the most out of SOFI and provide the best possible care to older adults. Book a demo here.

Can I monitor my patients’ health and activity levels?

Yes, SOFI offers tools for tracking and analyzing patients’ health data, activity participation, and overall well-being, facilitating proactive care and intervention.

Is it possible to communicate directly with patients through SOFI?

Yes, SOFI facilitates secure and direct communication between care professionals and older adults, ensuring that guidance and support are just a message away.

How does SOFI facilitate multidisciplinary collaboration?

The platform encourages seamless communication and collaboration among care providers, ensuring that all members of the healthcare team are aligned and working together effectively.