Quality policy
In EVIDENZE group we work with the philosophy of being considered part of your in-house team, but with the flexibility and agility of an independent, organized team, with resources and proven experience in the management of health knowledge, specialized in clinical research, medical training and patient support program.
Therefore, this Quality Policy has been established, supported by the General Management and based on its:
Mission
Provide value to the health sector improving the clinical practice through the evidence.
Vision
Be recognized as a benchmark company in the management of health knowledge through our understanding of the sector needs and by integration of service, for the purpose of improving the quality of life of the persons, giving value to the products.
The Quality Police of EVIDENZE GROUP is based on the following principles/commitments:
- Commitment to meet all requirements of the Management System and regulations applicable to clinical research (according to the standard UNE EN ISO 9001, GCP, contractual and others).
- Commitment to continuous improvement of the management system.
- Commitment to control efficiently all processes and their possible effects on the quality of our service, making special emphasis on the following:
- Relationships with the client.
- Quality of the marketed products and solutions.
- High degree of adjustment to the needs of our clients.
- Personalized advice.
- Compliance with delivery times.
- Commitment to define the quality policy of our organization, enhancing knowledge, understanding and application by the organization staff and to any interested party that requests it.
- Ensure an accurate control of suppliers, ensuring a product portfolio of the highest quality.
- Commitment to promote involvement and awareness of the staff by continuous training of our workers, so that the staff assumes the principle of “Quality falls to everyone”.
